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Receptionist

Dubai, United Arab Emirates

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 Located in the vibrant center of Business Bay, Fatma Al Moosa Advocate & Legal Consultancy L.L.C. is dedicated to guiding clients through their legal challenges, helping them pursue justice with confidence and clarity. We are seeking a personable and detail-oriented receptionist to be the first point of contact for our clients, embodying our commitment to professionalism and compassion. In this role, you will play a pivotal part in creating a welcoming environment for clients, ensuring that each individual feels supported from the moment they step through our doors. Join us in making a meaningful impact by helping clients on their path to justice.

Customer Relationship
Professionalism
Communication
Administrative Work
 Expertise

Responsibilities

  • Front Desk and Client Management
  • -  Greet clients and visitors professionally, ensuring a positive first impression.
  • -  Handle incoming calls and emails, directing inquiries and providing assistance to clients.
  • Critical Email Forwarding
  • -  Forward all important emails, especially from courts and police stations, to Madam Fatma via email and WhatsApp promptly.
  • Office Upkeep
  • -  Maintain the cleanliness of the office and washrooms, ensuring a welcoming and professional environment.
  • Document Handling and Organization
  • -  Scan, merge, and prepare documents as instructed, with an emphasis on accuracy and confidentiality.
  • Project Task Management in Odoo
  • -  Log and update follow-ups and task progress within the project module in Odoo.
  • Appointment Scheduling
  • -  Assist with booking appointments for clients, ensuring smooth coordination.
  •  Supplies and Office Equipment Management
  • -  Monitor and restock office supplies, manage inventory, and ensure all office equipment, including door batteries, are functional.

Must Have

  • Education: High school diploma or equivalent
  • Experience: Proven receptionist
  • Communication Skills: Proficiency in English; additional languages are a plus.
  • Tech Proficiency: Comfortable using office software and tools, with a basic understanding of Odoo (or willingness to learn).
  • Professionalism: Friendly, proactive, and able to maintain confidentiality.

Nice to have

  • Advanced Knowledge of Odoo: Familiarity with Odoo CRM, Projects, and Discussion modules.
  • Experience in Law Firms: Background working in legal environments to understand the nature of client requests and document handling.
  • Language Skills: Fluency in languages other than English (e.g., Arabic) for diverse client interaction.
  • Translation Coordination Experience: Previous experience working with translation companies for document processing.
Apply Now!